OpenAI accidentally reveals an Orders tab in ChatGPT

by | Sep 22, 2025 | Latest E-commerce News & Updates

Sam Altman previewed an updated personalization page that now includes a dropdown menu with a range of personality types including “Cynic, Robot, Listener, and Nerd.” It also includes a Custom Instructions field where users can modify the chatbot's outputs with requests like “avoid em dashes so my professor doesn't know I'm cheating.”

Upon showcasing a screenshot of the new settings, Altman may have accidentally also revealed an Orders tab, which could be part of the company's ongoing agentic commerce efforts and/or partnership with Shopify. 

Here's a quick recap of OpenAI's recent e-commerce moves:

  1. OpenAI released Operator, an agent that can perform tasks on the web such as shopping, filling out forms, and booking travel based on users' instructions.
  2. OpenAI introduced a new tool allowing retailers to create AI-powered shopping assistants in Shopify via the Storefront Managed Compute Platform and the OpenAI Responses API.
  3. The Financial Times reported that OpenAI was working on a way to take commission from sales that take place within ChatGPT.
  4. Rumors circulated in July that OpenAI was weeks away from launching its own browser. (Spoiler: It still hasn't.)

Personally I think that the best way to complement OpenAI's commerce efforts is to launch an e-mail and SMS inbox called InboxGPT. Check out my LinkedIn post to learn why. 

In other ChatGPT news… OpenAI announced that it plans to implement a new age verification system to help place underage users into a more age-appropriate chatbot experience. To determine a user's age, it will use an age prediction system that attempts to guess how old they are based on how they've previously interacted with the service.

Paul Drecksler is the founder and editor of Shopifreaks, covering the most important stories in e-commerce.

Companies: OpenAI

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