eBay’s November privacy update expands disclosures on AI training and automated enforcement and drops its notification promise

by | Oct 20, 2026 | Latest E-commerce News & Updates

eBay will update its global privacy policy on November 26, and the new version spells out that automated systems can review listings, images, livestreams, comments and other user content, according to Liz Morton at Value Added Resource. It also lets eBay hold back details about how its detection and enforcement systems work, which Morton says raises questions about what sellers will learn when they challenge an automated action. eBay says it trains AI mostly on public data but may also use the items people post, sell, browse or purchase when it decides that’s necessary and proportionate, and its opt-out is still described as covering only users in the EEA, UK and Switzerland. eBay also dropped its promise to tell registered users about material changes by message or email.

Paul Drecksler is the founder and editor of Shopifreaks, covering the most important stories in e-commerce.

Companies: eBay

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