Vapi raises $50M Series B for its enterprise voice AI platform after passing 1 billion calls

by | May 12, 2026 | Latest E-commerce News & Updates

Vapi, a San Francisco-based enterprise voice AI platform that helps businesses build, deploy, and manage voice agents at scale, raised $50M in a Series B round led by Peak XV with participation from M12 (Microsoft's Venture Fund), Kleiner Perkins, Bessemer Venture Partners, and earlier investors, bringing its total funding to $72M. The company reports more than 1M developers using the platform, over 2.7M unique agents created, and more than 1 billion calls made, with enterprise customers including Amazon Ring, New York Life, Intuit, Kavak, and ServiceTitan. The funding follows 10x growth in enterprise ARR, with Vapi finding its strongest traction in financial services, healthcare, insurance, automotive, and workforce management, where customers use the platform to replace or augment contact centers, automate high-volume qualification workflows, and navigate complex third-party payer systems without human involvement.

Paul Drecksler is the founder and editor of Shopifreaks, covering the most important stories in e-commerce.

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