Redfin hit with class-action lawsuit alleging it shared users’ video-viewing history and mortgage data with Meta and TikTok via tracking pixels

by | May 29, 2026 | Latest E-commerce News & Updates

Redfin is facing a proposed class-action lawsuit alleging it secretly shared users' video-viewing activity and financial data with Meta and TikTok through embedded tracking pixels. Plaintiff Biljana Gallardo filed in California federal court. The complaint claims that each time a user clicks “Video” on a property listing, the Meta Pixel sends Facebook the user's unencrypted Facebook ID, the property URL, and a hashed phone number, while the TikTok Pixel sends a separate event with the property URL and hashed phone and email. The suit argues the unencrypted Facebook ID is particularly problematic because anyone can identify a Redfin user by name by entering it into a browser. Gallardo also alleges Redfin's mortgage pre-qualification survey transmitted credit score ranges, home purchase timelines, and property preferences to both platforms in real time, data Congress has classified as “nonpublic personal information.”

Paul Drecksler is the founder and editor of Shopifreaks, covering the most important stories in e-commerce.

Companies: MetaTikTok

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