Square launches ChatGPT app and Claude plugin letting restaurants take AI-agent orders with no marketplace fees, undercutting DoorDash and Uber Eats commissions

by | Jul 1, 2026 | Latest E-commerce News & Updates

Square launched a ChatGPT app and Claude plugin that lets consumers discover restaurants and place orders directly inside those AI platforms, with eligible U.S. food-and-beverage sellers auto-opted in and no setup or new APIs required. The system pulls live from a seller's Square catalog, mapping items, pricing, modifiers, and stock so agents never show out-of-stock inventory, and routes orders straight into the merchant's existing POS and kitchen display. Crucially, Square charges no marketplace commission on these AI orders, only its standard online processing fee of roughly 2.9% plus 30 cents, versus the 15% to 30% cuts DoorDash, Uber Eats, and Grubhub take. For orders needing delivery, Square uses a white-label courier network charging a flat $7 to $10 fee rather than a percentage of the basket, protecting restaurant margins.

Paul Drecksler is the founder and editor of Shopifreaks, covering the most important stories in e-commerce.

Companies: OpenAI

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