Salesforce and Anthropic launch Claudeforce, a partnership that puts 37 prebuilt CRM sales skills inside Claude as a plugin

by | Aug 27, 2026 | Latest E-commerce News & Updates

Salesforce and Anthropic launched a partnership called Claudeforce on Wednesday, starting with a plugin named Salesforce in Claude that carries 37 prebuilt sales skills covering meeting prep, deal health review, and pipeline review, available to pilot customers now with an open beta due in September. Sellers can query live CRM records and push governed updates back without opening Salesforce, and one admin connects the plugin for an entire team rather than setting it up seller by seller. Salesforce has made Claude its default model behind Slackbot and put it inside Agentforce through Amazon Bedrock. Salesforce expects to spend roughly $300 million on Anthropic tokens this year and booked a $2.6 billion investment gain in Q2 tied partly to its equity stake in Anthropic.

Paul Drecksler is the founder and editor of Shopifreaks, covering the most important stories in e-commerce.

Companies: Salesforce

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