Parloa raises $350M Series D at $3B valuation

by | Jan 16, 2026 | Latest E-commerce News & Updates

Parloa, an AI agent provider for enterprise customer experience, raised $350 million in a Series D round led by General Catalyst. The funding valued the company at $3 billion, bringing its total capital raised to over $560 million. Parloa plans to use the funds to expand its global presence in the U.S. and Europe while enhancing its Agent Management Platform.

Paul Drecksler is the founder and editor of Shopifreaks, covering the most important stories in e-commerce.

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