OpenAI’s ChatGPT appears to be fueling fewer delusion cases since GPT-4o’s retirement, as outside tests back its newer models

by | Oct 11, 2026 | Latest E-commerce News & Updates

OpenAI’s ChatGPT appears to be fueling far fewer cases of delusion and psychosis since the company retired its GPT-4o model early this year, according to Julie Jargon at The Wall Street Journal. Lengthy ChatGPT conversations were linked to at least seven suicides, a murder-suicide and a mass shooting last year, mostly involving GPT-4o, which is now at the center of at least 13 lawsuits against OpenAI. Outside testers have found a similar shift, with nonprofit lab Transluce reporting that GPT-5.6 Sol reinforced delusional beliefs less often and steered users toward human help more often than GPT-4o did. Etienne Brisson, CEO of Human Line Project, a support group for people harmed by AI, said the problem isn’t limited to one model or company.

Paul Drecksler is the founder and editor of Shopifreaks, covering the most important stories in e-commerce.

Companies: OpenAI

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