Meta opens Muse Voice to all US users, letting them video chat with an animated AI avatar ahead of its Muse Charm device

by | Nov 5, 2026 | Latest E-commerce News & Updates

Meta opened Muse Voice to all US users, letting them call or video chat with an animated avatar of Muse, its consumer AI agent, on mobile, web, and Mac. The avatar, a cartoon character nicknamed Jolly that users can restyle as a person, animal, or other figure, changes its expressions and gestures to match how the conversation is going. It can only hear the user, not see them, and reacts to what they say. Meta first showed the feature at its Connect conference in September and plans to add it to Meta’s AI Glasses and to Muse Charm, a palm-sized device that puts the Muse avatar on a small screen and is due before the end of the year.

Paul Drecksler is the founder and editor of Shopifreaks, covering the most important stories in e-commerce.

Companies: Meta

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