Decagon, a conversational AI platform, raised $250 million in a Series D round led by Coatue Management and Index Ventures. The financing triples the startup's valuation to $4.5 billion in just six months and follows a surge in adoption by major enterprises like Avis, Chime, and Duolingo. The company plans to utilize the funds to expand globally and enhance its “AI concierge” technology, which automates complex customer service interactions.
