Anthropic launched Claude Tag, an AI agent that sits inside group Slack chats and handles coding, analytics, file search, and thread tracking, putting it in direct competition with Slackbot, the rival product sold by Slack owner Salesforce, according to The Information. Some Salesforce staff and partners were unsettled that the company promoted a product competing with its own, several privately likening Claude Tag to a Trojan horse that hands Anthropic context on how customers operate. Anthropic’s terms say it doesn’t train on data from commercial customers, and CEO Marc Benioff framed the product as a partnership rather than a threat. Claude Tag arrives as Anthropic’s Claude Code and Cowork pressure traditional enterprise software, with Salesforce planning to charge tolls for routing external AI agents through its apps.
