Amazon Web Services shows customers erroneous bills as high as $1.5 trillion after a glitch in its billing estimation system

by | Jul 17, 2026 | Latest E-commerce News & Updates

Amazon Web Services displayed wildly erroneous bills to customers worldwide on Friday, with invoices that normally run a few cents to a few dollars suddenly showing figures as high as $1.5tn after a billing glitch. Bogus figures began appearing on the AWS cost-management console around 3:38am UK time, and the company shut off its estimated-billing subsystem about 90 minutes later after tracing the fault to a unit-pricing error, apologizing for the confusion and concern. Affected users ranged from a UK charity whose usual sub-£1 bill hit $7.8bn to a Delhi student billed $10.9bn, though none were actual charges, and AWS said a full fix would take several hours while it recalculates the erroneous billing estimates.

Paul Drecksler is the founder and editor of Shopifreaks, covering the most important stories in e-commerce.

Companies: Amazon

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