Shopify launches ChatGPT and Claude connector apps that let merchants manage their store from within their preferred AI agent

Shopify launched new ChatGPT and Claude connector apps that let merchants manage their entire store from within either AI assistant, including looking up orders, updating product prices, and asking how new collections are selling. The launch follows last month's release of the Shopify AI Toolkit, which lets developers manage a store through agents like Claude Code and Cursor, while these new connectors are designed for merchants working in ChatGPT or Claude on their phones. According to Shopify's internal merchant survey, 83% of merchants already use ChatGPT. Shopify President Harley Finkelstein wrote on LinkedIn that Shopify Sidekick is continuing as the company's native AI agent, noting that “no agent out there understands commerce like Sidekick does.”