Salesforce restricts access to Slack data, impacting AI startups like Glean

Salesforce has blocked third-party apps from indexing or storing Slack messages long term, a move that could hinder AI firms like Glean that rely on this data for enterprise search tools. While Salesforce says the change improves data security, it also positions the company to better leverage Slack data for its own AI ambitions, prompting concerns about data lock-in and limiting customer choice in AI services.