PayPal partnered with Anthropic to launch AI Fluency for Small Business, a free nine-lesson online course featuring videos from AI fluency researchers and small business owners, built around Anthropic's 4D AI Fluency framework and offering a shareable certificate on completion. The partnership also includes Claude for Small Business, a new plugin that connects Claude to PayPal's platform to handle invoicing and refunds with approval required before anything is sent or paid, and integrates with QuickBooks, HubSpot, and Canva. The course supports PayPal's 2030 goal of helping 25M people and small businesses build digital economy skills, after a PayPal survey found 82% of small businesses see AI adoption as essential to staying competitive but 73% say they lack the tools or training.
