FedEx plans to integrate an AI agent workforce into half of its core operations by 2028

FedEx is developing an AI agent workforce to integrate into its network planning and business processes. The company is expecting to incorporate the technology into more than half of its core operational workflows by 2028. The enterprise data platform is currently supporting over 200 AI use cases across the supply chain. The company also launched a customized education program in December to train 300,000 employees.