eBay doubles down on C2C and live shopping while sidelining business sellers with feature restrictions

by | Mar 23, 2026 | Latest E-commerce News & Updates

eBay is shifting resources, internal titles, and product features toward consumer-to-consumer selling and live shopping, with recent moves including the $1.2B acquisition of Depop from Etsy and the expansion of eBay Live to Germany, France, Italy, Australia, and Canada. The platform has begun gating key tools like its AI-powered Magical Listing experience and automatic repricing to C2C sellers only, while its former VP of Seller Experience, Xiaodi Zhang, has been reassigned to a narrower VP of Global C2C Business role with no one yet replacing the broader seller-facing position. The strategic shift mirrors a pattern from eBay's failed “high value enthusiast buyer” era, when a similar narrowing of focus alienated core sellers and failed to produce meaningful GMV growth before being quietly reversed.

Paul Drecksler is the founder and editor of Shopifreaks, covering the most important stories in e-commerce.

Companies: eBay

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