ChatGPT uninstalls surge 295% as users migrate to Anthropic’s Claude after controversial DoD deal

by | Mar 3, 2026 | E-commerce News

U.S. consumers deleted the ChatGPT mobile app at a record rate after OpenAI secured a controversial contract with the Department of Defense. Sensor Tower, a U.S. market intelligence firm, reported that daily uninstalls surged by 295% over the weekend. Meanwhile, Anthropic experienced a massive increase in downloads as dissatisfied users are migrating to its Claude platform.

Paul Drecksler is the founder and editor of Shopifreaks E-commerce Newsletter, covering the most important stories in e-commerce.

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