Amazon suspends its use of cargo carrier 21 Air after the Miami crash of an Amazon-branded 767 killed five on the ground

by | Sep 14, 2026 | Latest E-commerce News & Updates

Amazon paused its operations with 21 Air, the cargo carrier whose Amazon-branded Boeing 767 overran a runway at Miami International Airport on September 6, killing five people on the ground and injuring five others. Spokesperson Kelly Nantel said Amazon acted after reviewing some of what surrounded the crash, though she didn’t name any specific factor behind the move. NTSB investigators have said the cockpit voice recorder caught one pilot warning repeatedly that the plane was coming in too fast without a consistent answer from the other, and that neither the speed brakes nor the thrust reversers deployed. 21 Air said it’s confident in its safety policies, procedures and training. Amazon will move the shipments 21 Air would have flown to other carriers, among them Sun Country and Cargojet.

Paul Drecksler is the founder and editor of Shopifreaks, covering the most important stories in e-commerce.

Companies: Amazon

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