A stalking victim is suing OpenAI, alleging ChatGPT fueled her abuser’s delusions and the company ignored three safety warnings

by | Apr 12, 2026 | E-commerce News

A California woman referred to as Jane Doe filed suit against OpenAI in San Francisco Superior Court, alleging that months of GPT-4o conversations fueled her ex-boyfriend's delusions that he had cured sleep apnea and that powerful forces were surveilling him, which he then used to stalk and harass her by distributing AI-generated psychological reports to her family, friends, and employer. OpenAI's automated safety system flagged the user for “Mass Casualty Weapons” activity in August 2025 and deactivated his account, but a human safety reviewer reinstated it the next day, and the company took no action after Doe submitted a formal Notice of Abuse in November. The user was later arrested on four felony counts of communicating bomb threats and assault with a deadly weapon and found incompetent to stand trial, with the lawsuit coming as OpenAI is backing an Illinois bill that would shield AI labs from liability even in cases involving mass deaths.

Paul Drecksler is the founder and editor of Shopifreaks E-commerce Newsletter, covering the most important stories in e-commerce.

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