ReturnPro, a Miami company that processes returns and resells the merchandise for retailers, acquired iF Returns, a Madrid returns platform working with more than 200 European brands, for undisclosed terms. iF’s software covers the customer-facing part of a return, where a shopper picks a swap over a refund, which is the step ahead of the reverse supply chain and resale work ReturnPro already handles. iF says its software converts 30% to 40% of would-be refunds into exchanges or new purchases for clients including Desigual, Miroglio Group, and Champion. iF’s three co-founders stay on and report to Jelle Schoenmaker, ReturnPro’s international CEO. The software goes to US customers next, among them sellers on marketplaces such as Walmart Marketplace.
