Jack Dorsey faces employee backlash over Block layoffs and AI

by | Feb 23, 2026 | Latest E-commerce News & Updates

Jack Dorsey is facing severe internal criticism at Block after initiating layoffs affecting 10% of the workforce. The CEO mandated weekly performance updates and aggressive AI adoption while claiming the cuts were the result of poor performance. Arnaud Weber, the firm’s engineering lead, defended the moves as staff members are reporting that morale has crumbled to record lows.

Paul Drecksler is the founder and editor of Shopifreaks, covering the most important stories in e-commerce.

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