eBay sellers warn of rising AI-driven refund scams

by | Jan 13, 2026 | Latest E-commerce News & Updates

eBay trading card sellers reported a spike in scams where buyers used AI tools to generate fake images of damaged items to demand refunds. Victims noted that fraudsters typically sent doctored photos via message instead of opening official claims to bypass return requirements. Fraud detection firm Forter estimated that claims involving AI-manipulated images increased by over 15% globally since last year.

Paul Drecksler is the founder and editor of Shopifreaks, covering the most important stories in e-commerce.

Companies: eBay

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