DeepSeek suffers its longest chatbot outage since its viral breakout, going dark for over 7 hours

by | Mar 30, 2026 | E-commerce News

DeepSeek's AI chatbot went down for 7 hours and 13 minutes on Monday, its longest outage since the viral rise of its R1 and V3 models in early 2025, with the incident marked as resolved at 10:33 a.m. local time and no cause disclosed by the company. The consumer-facing chatbot had not previously experienced a major outage exceeding two hours, though its API service, used primarily by developers, saw consecutive day-long disruptions in late January 2025 at the peak of its global moment. The outage comes as the AI industry waits on DeepSeek's next-generation model, which the company has yet to announce a timeline for.

Paul Drecksler is the founder and editor of Shopifreaks E-commerce Newsletter, covering the most important stories in e-commerce.

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