Udacity report reveals 91% of leaders reject replacing teams with AI

by | Feb 18, 2026 | E-commerce News

Udacity, an online education platform, published its 2026 State of AI at Work report, which found that 91% of leaders refused to replace human teams with AI even if the technology permitted it. The data showed that executives are aiming for a workforce mix containing nearly 20% AI agents, while 49% reported that their AI initiatives generated a profit. The study highlighted that 67% of leaders are prioritizing upskilling current staff over hiring new talent. Of course, the trillion+ dollar question is… were they telling the truth?!

Paul Drecksler is the founder and editor of Shopifreaks E-commerce Newsletter, covering the most important stories in e-commerce.

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