Solidroad, an AI platform used by Ryanair, ŌURA, and Crypto.com that reviews 100% of a company's customer interactions to automate quality assurance and generate personalized agent training simulations, raised a $25M Series A led by Hedosophia. The Dublin and San Francisco-based company, founded in 2023, says its platform has scored millions of interactions and increased analyst productivity by up to 10x by replacing manual review with AI-powered scoring at scale. Solidroad will use the funding to expand its teams across both offices.
Solidroad raises $25M Series A led by Hedosophia to scale its AI-powered customer conversation quality assurance platform
Paul Drecksler is the founder and editor of Shopifreaks E-commerce Newsletter, covering the most important stories in e-commerce.
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