OpenAI CEO Sam Altman published a formal apology letter to the community of Tumbler Ridge, British Columbia, two months after a mass shooting that killed eight people, saying he was “deeply sorry” that OpenAI did not alert law enforcement to the suspect's ChatGPT account, which had been banned in June for violating usage policy due to potential for real-world violence. Altman said he spoke with both Tumbler Ridge's mayor and British Columbia Premier David Eby before publishing the letter, with Eby agreeing the apology was necessary but calling it “grossly insufficient for the devastation done to the families of Tumbler Ridge.” The letter aims to reaffirm OpenAI's commitment to work with governments to prevent similar tragedies, building on a previous commitment from its VP of global policy to notify authorities of “imminent and credible” threats found in ChatGPT conversations.
Sam Altman formally apologized to Tumbler Ridge for failing to alert police to the ChatGPT account of the mass shooting suspect

Paul Drecksler is the founder and editor of Shopifreaks E-commerce Newsletter, covering the most important stories in e-commerce.
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