Poetic, an AI startup founded by a former Google and Waymo engineer, has come out of stealth with $50M and a $500M valuation to automate sensitive financial back-office work like insurance underwriting, compliance, and fraud investigations. Its backers include OpenAI, Founders Fund, and Kleiner Perkins, and it names SoFi, AIG, and Chime as customers. Poetic's system ingests a company's procedures, training videos, and expert feedback to run processes end to end, and it built its own programming language to direct the AI at scale. The company claims 99%-plus quality on fraud and compliance work and $200M a year saved for one unnamed Fortune 500 firm, but it has disclosed little about how the system works, leaving those self-reported figures hard to verify for what amounts to automating regulated, high-stakes decisions.
