eBay experienced widespread platform issues beginning Sunday that persisted into Monday, with sellers unable to access checkout, print shipping labels, or reach discussion boards, and at least one seller reporting that thirty 7-day auctions ended during the outage with no opportunity for last-minute bidding. A pro-IRGC hacktivist group claimed responsibility for a DDoS attack, according to a LinkedIn post by the founder of DDoS mitigation company Sharktech, though eBay did not confirm the cause or address whether a cyberattack was involved in its public statements. eBay said it will protect seller performance metrics and refund selling and ad fees for auctions that ended after April 26 at 12:01 pm PT, but acknowledged it cannot compensate sellers for lost sales resulting from buyers who were unable to shop or check out during the outage.
eBay suffers major multi-day outage amid unconfirmed reports of DDoS attack by pro-IRGC hacktivist group

Paul Drecksler is the founder and editor of Shopifreaks E-commerce Newsletter, covering the most important stories in e-commerce.
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