ChatGPT uninstalls jump 132% year over year in April as OpenAI faces missed targets and mounting competition

by | Apr 30, 2026 | E-commerce News

Uninstalls of the ChatGPT app rose 132% year over year in April, according to Sensor Tower data spotted by The Verge, while uninstalls jumped 413% in March compared with the same period last year following backlash over OpenAI's Pentagon contract that CEO Sam Altman later called “opportunistic and sloppy.” The data lands days after the Wall Street Journal reported that OpenAI missed its internal target of reaching 1B weekly active users by the end of last year and fell short of revenue targets, with CFO Sarah Friar warning the company may not be able to pay future computing contracts without faster growth. Sensor Tower data also shows downloads of Anthropic's Claude have increased 1,000% year over year compared with 14% for ChatGPT, while The Information reported OpenAI is targeting 112M subscribers for its new $8 ChatGPT Go tier and projecting an 80% drop in $20 Plus subscribers.

Paul Drecksler is the founder and editor of Shopifreaks E-commerce Newsletter, covering the most important stories in e-commerce.

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