Asaas buys WhatsApp-based CRM startup Helena for R$150M to fold AI sales agents into its payments platform for small businesses

by | Jun 9, 2026 | Latest E-commerce News & Updates

Asaas, a Brazilian fintech that handles billing, payments, and financial management for small and midsize businesses, is acquiring Helena CRM for R$150M, its largest deal ever and its second acquisition of 2026. Helena is a conversational CRM built to run inside WhatsApp, covering the full sales journey from lead generation and chatbots to funnel management, with ties into Instagram and Facebook and a network of 500-plus partners. The move pushes Asaas earlier into its customers' sales process, pairing its payment tools with autonomous AI sales agents so a small business can run everything from lead to invoice in one place, and it lands as WhatsApp cements itself as the default sales channel for Brazilian SMEs.

Paul Drecksler is the founder and editor of Shopifreaks, covering the most important stories in e-commerce.

Companies: Meta

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