Amazon is facing a proposed class-action lawsuit alleging its Subscribe & Save program lured customers in with discounts before raising prices, with plaintiffs calling it “Subscribe & Switch.” Pennsylvania residents Aaron and Leah Herman filed in federal court for the Western District of Washington on May 15, claiming they signed up for recurring coffee purchases in February 2024 expecting savings of up to 15%, but watched their payments climb from roughly $17 to nearly $29 by October, ending up higher than prices from third-party sellers on Amazon itself. The suit, filed by Seattle-based Stritmatter Law, claims violations of Washington's Consumer Protection Act. An Amazon spokesperson said subscribers get emails showing price changes before each order and can review, modify, skip, or cancel anytime. The complaint argues notification emails didn't give the Hermans enough time to find better prices before payment processed.
